How many times have you ended up screaming your lungs out when your supplier failed to stick to the deadline? How many times has your supplier left messages on your answering machine? You might be one of those bar owners that end up with hypertension after years of dealing in stressing business deals, but how can you avoid all this tension with your suppliers? There are 5 key elements to maintain an excellent relationship with your bar furniture supplier. Those elements must be kept in mind at all times in order for your life to be easier in relationship to supplies.
1. Communication
Communication is the number one element in any given relationship, be it: friendship, work, or even marriage. Effective communication is highlighted by two main factors: availability and attentiveness.
Availability is important when it comes to your relationship with your supplier in the sense that communication channels must always be open. Did your supplier miss a deadline because your cell phone was off when he couldn’t find the color you wanted? Keeping your cell phone and checking your email are one of the ways to be available in case of emergency; this will enable your supplier to contact you without any hassles – making your relationship free of tension.
Attentiveness is also important, since no one likes people who don’t listen. Did you supplier mention a delay but you were busy playing FreeCell while talking to him? Were you distracted with an employee next to you? Attentiveness is important since it prevents the occurrence of misunderstandings and delays. Listen to your supplier and eliminate distractions when on the phone.
2. Consistency
Humans by nature are designed to cherish consistency. With consistency, many companies managed to make millions, simply by creating a fixed requirements system for their employees. Your supplier is no different, since he’ll need a consistent model to work with. No supplier can tolerate a change of heart half way from the project, so make sure you don’t change your mind two weeks after the work has commenced. You must stick to your original deal, for your relationship to stay healthy and clear of conflict.
Consistency is also built around expectations. If you struck a deal with your supplier at a certain rate for a batch of 5 chairs, don’t give him a lower price the next time. Discounts come with time when your relationship is established and tested; changing the price or asking for discounts will not help your relationship to grow.
3. Finance
In your relationship with your supplier, money and product are what link you together. Given that your supplier has provided the product on time, you must therefore work to facilitate his payment. No supplier loves late payments or installments – unless you have stated that in the contract. In order to keep your relationship free of payments brawls, you must agree to financing milestones. Let’s say you’ll pay 1/3 of the payment upon the delivery of the chairs to your pub, and the other two thirds after the tables have been delivered. Such financing milestones help your supplier track his expected finances. Not to mention, your supplier will love financing milestones, since they will create the liquidity needed to finance other phases of the project.
Facilitating payment can also create a sense of respect and good will. Paying in cash can be one of the ways to facilitate payment, and if you’re paying in check, make sure there’s enough money in your bank account so it won’t bounce.
4. Recommendation
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